Step 1 of 6The agents
Create the work order
A request arrives — a customer's call, a machine alert, a crew's field report. The agents turn it into a work order: what, where, how urgent, which parts and skills, by when.
AI Agents & Business Automation
Work scheduled.Exceptions flagged.
Work requests become scheduled, coordinated jobs. The agents report what ran, flag exceptions the moment they happen, and your operations lead decides what to do about them.
AI-native delivery. Human accountability.
Operations Agents · one workflow, start to finish
Requests become scheduled, coordinated jobs; what ran is reported; what went wrong is flagged as it happens. Your operations lead decides every exception, with the picture in front of them.
- Comes in from
- Work requestsAlertsField reports
- Lands in
- ERPField appDashboards
- What it automates
- 7 areas
- A person decides
- 1 of 6 steps
How the work runs
One cycle, start to finish.
One day's work, from the request to the decision. The ringed step waits for your operations lead.
01Create the work orderThe agents
A request arrives — a customer's call, a machine alert, a crew's field report. The agents turn it into a work order: what, where, how urgent, which parts and skills, by when.
02Schedule the crewThe agents
The crews are scheduled: the right skills to the right site, routes ordered to spend the day working, parts reserved. When something changes, the schedule changes with it.
03Coordinate the jobThe agents
During the job, the hand-offs between teams — the part from the store, the permit, the customer's sign-off — are tracked and chased, so the office knows without calling.
04Report what ranThe agents
At the end of the day — or whenever you ask — the report is assembled from what actually happened: what ran, what did not and why, what is due tomorrow.
05Flag exceptionsThe agents
An exception — a wrong part, a held crew, a reading out of range — is flagged the moment it happens, with what it affects and the options found. Now, not in tomorrow's report.
06You decide the exceptionsA person
Your operations lead decides — send the driver, reschedule, tell the customer — with the crews, the stock and the options in front of them. The agents carry it out.
Step 2 of 6The agents
Schedule the crew
The crews are scheduled: the right skills to the right site, routes ordered to spend the day working, parts reserved. When something changes, the schedule changes with it.
Step 3 of 6The agents
Coordinate the job
During the job, the hand-offs between teams — the part from the store, the permit, the customer's sign-off — are tracked and chased, so the office knows without calling.
Step 4 of 6The agents
Report what ran
At the end of the day — or whenever you ask — the report is assembled from what actually happened: what ran, what did not and why, what is due tomorrow.
Step 5 of 6The agents
Flag exceptions
An exception — a wrong part, a held crew, a reading out of range — is flagged the moment it happens, with what it affects and the options found. Now, not in tomorrow's report.
Step 6 of 6A person
You decide the exceptions
Your operations lead decides — send the driver, reschedule, tell the customer — with the crews, the stock and the options in front of them. The agents carry it out.
What it automates
Everything it takes care of.
Work orders
Every request a complete work order
Scheduling
Right people, right site, right parts
Task coordination
Hand-offs tracked and chased
Maintenance
Planned from each asset's plan
Field operations
The crew's day on their phone
Operational reporting
What ran, what is due
Alerts & exceptions
Flagged the moment it happens
Where a person decides
Human control by design.
Operations is judgement under time pressure; the agents bring the picture, a person decides.
Automate what should be automated. Keep humans in control where decisions matter.
Exception decisions
Every exception the agents flag.
Safety and permits
Any job without its permit, check or qualified person.
Customer commitments
Any promise to a customer beyond the windows you set.
Escalation
An incident, a complaint on site, a reported hazard.
Audit trail
Nothing — it is there to read.
Always on, across the whole solution
- Human approval gates
- Roles & permissions
- Escalations
- Audit logs
- Guardrails
- Spend limits
- Security
- Privacy
- Human overrides
Connected
Works inside the systems you already run.
Work orders and assets live in your ERP; crews work from the field app; the picture shows on your dashboards.
- Odoo
- WhatsApp Business
- n8n
- Make
- Anthropic Claude
OpenAI- Google Gemini
- Supabase
Also insideMicrosoft Dynamics 365 · Power Automate · Power BI · Your internal systems
Named as the systems the work runs inside — no partnership, reseller or certified status is claimed.
At work in every sector
The same team, in your kind of business.
Real Estate & Property
Construction & Engineering
Industrial, Manufacturing & Technical B2B
Hospitality & Tourism
Technology, SaaS & Startups
Retail & E-commerce
Delivered as one
One solution, not separate services.
Sometimes the new process needs the software that runs it. We build it as part of the same solution — one business transformation, not five disconnected technical services.
- AI Agents & Business AutomationOperations Agentsrun the workflow
- Custom Business ApplicationsField app & consoleA field app for the crews and an operations console for the office.
- Dashboards & Business IntelligenceLive dashboardJobs, crews, stock, exceptions and what is due — live.
- Application Modernization & CloudMachine & ERP linksMachines, ERP and existing tools connected into one set of records.
- ConnectedYour systemsERPField appDashboards
An operations transformation can be the Operations Agents, a field app, an operations console, a live dashboard and the ERP integration — sold and delivered as one.
Intelligence inside
- Agentic AIOrders, schedules, coordinates, reports and flags, using your systems as tools.
- Predictive & Decision IntelligenceOrders routes, predicts slipping jobs, finds the options.
- Enterprise Knowledge & AI SearchAnswers the crew from manuals, asset history and site records.
- Document IntelligenceReads permits, delivery notes, readings and crews' photos.
How it starts
The engagement, drawn the same way.
We start from one day as it really runs — where requests come from, who schedules, who calls whom, what went wrong last week.
- 01
Map the process
Drawn as it really runs — every hand-off, exception and approval
- 02
Design the agents and gates
Which steps run on their own, which wait for a person, and what each agent may do
- 03
Build and connect
The agents, the automations and the software around them, inside your systems
- You decide
You approve the go-live
It runs beside the current way first; you decide when it takes over
- 05
Run, watch, improve
Monitoring, logs and alerts from day one; tuned on what actually happens
Every engagement is scoped around your process — nothing here is a fixed package.
Questions
What people ask before they start.
Can the agents change a schedule on their own?
Within the rules you set — re-ordering a route, filling a gap. Anything that breaks a customer window, a safety rule or a fixed priority waits for the operations lead.
What if a crew does not use the app?
Then the agents work on WhatsApp, which crews already use. A field app is built when it earns its place.
How does this connect to our machines?
Alerts from machines and sensors become work orders by your rules. Where readings already reach a system, we connect to it.
Does this replace our operations lead?
No — it gives them the picture. The agents schedule, chase and report; the lead keeps every decision that matters.
What about safety?
Your safety rules are gates: a job without its permit or qualified person is held until a person clears it; a reported hazard is escalated at once.
How is it priced?
Scoped and priced on request — it depends on your sites, crews, systems and the software built around the agents.
Before you go
Ready to see the exceptions as they happen?
Bring last week's worst day and the call that ended it. We will map the path, then build the agents that run it.
